Active Affiliations

True Finish Landscaping LLC actively participates in numerous professional
organizations to stay on the cutting edge of industry technology and progressive thought.
Active involvement supports our initiative for continuing training and education leading
to certification and enables our management and supervisory team to implement modern,
effective and ecologically sound landscape management programs.

Snow and Ice Management Associations (SIMA)
www.sima.org


Ohio Landscapers Association (OLA)
www.ohiolandscapers.org


Home Builders Association of Greater Cleveland (HBA)
www.hbacleveland.com

Ashtabula Chamber of Commerce
http://www.ashtabulachamber.net/


Exceed Customer Expectations


Simply put, our business philosophy from the beginning was to "exceed customer
expectations." This focus has not only fueled our growth but has allowed us to enjoy
many long-term customer relationships.


While lots of company’s like to talk about customer service, at True Finish Landscaping
LLC. we practice what we preach. We treat every customer as if they are our only
customer and exceed customer expectations by following a simple approach:

  1. We listen. We listen to understand your needs and expectations. We listen to
    uncover opportunities. We listen to feedback. Listening helps us to develop a
    "shared vision" that makes for a great "customer experience."

  2. We create custom solutions. We apply our deep knowledge and years of
    experience to create the right design, construction or maintenance solution to
    deliver the best result.

  3. We respond immediately. We know the difference between “good” service and
    “great” service is the speed in which you respond. 

  4. We go the extra mile. We never assume that “good” is good enough. As your
    project starts to take shape or property begins to radiate from careful care, our
    extra effort speaks for itself.


We exceed customer expectations by staying focused on the desired customer experience
and applying our skill and knowledge to yield the best results.